Step 1: 24 Hour Emergency Contact 

The restoration process begins when you make that first phone call to our office. SERVPRO of NE San Diego County is available 24 hours a day, 365 days a year for water emergencies, large or small. Our office phone is always on. Yes, even when you wake up to find a flooded kitchen at 2AM, we will be there to answer your call and ease your mind with the fact that we can take care of the emergency for you. When you are dealing with water damage, immediate action is critical. Even a delay of a few hours can greatly increase the gravity of the water damage. Don't wait to call us, our teams are always ready to dispatch and alleviate the emergency as best as we can.

We Answer the Phone Ready to Help
Call Today - (760) 520-1565

Water damage can be chaotic and traumatic. When you call us, we understand you may be feeling confused, stressed, and vulnerable. You need an expert to guide you through this crisis. SERVPRO of NE San Diego County has the specific water damage training and experience to help you through this tough time. We specialize in water damage restoration—in fact, it's the cornerstone of our business.

What to Expect

When you call, we will ask several questions regarding your water damage emergency. These questions will help us determine what equipment and resources to bring, including how many trained SERVPRO Professionals may be needed.

Our SERVPRO Representative will ask several questions:

  • Your name and contact information
  • Your insurance information (if applicable)
  • The street address of the water-damaged home or business
  • When did the flooding or water damage occur?
  • What caused the water damage (if known)?
  • Is there electricity available (on-site)?

Move Forward to Step 2: Inspection and Damage Assessment