If you have a fire or water emergency, please call us now at (760) 520-1565

To have the optimal experience while using this site, you will need to update your browser. You may want to try one of the following alternatives:

Fire & Water - Cleanup & Restoration

Archived Blog Posts

No Biggie, We Can Handle Anything

7/15/2020 (Permalink)

French Bulldog sitting on couch Biggies got you covered!

Here at SERVPRO N.Vista/San Marcos. We take our job very serious. We also take our blogs very serious. However, every once in a while, especially when things get stressful as they can in the restoration industry, you need to relax and have a little fun. You need something to help you have a little fun and take your mind off of work for a little while. You need a stress relief.  That is why our office has Biggie. Biggie is our resident office French Bulldog. He belongs to our estimator Sahar. He is awful at filing, can't answer phones, doesn't know the first thing about restoration, yet he is one of the most popular employees we have at our franchise. Everybody loves Biggie because when you are having a bad or stressful day he is always there to greet you at the door and make you feel better.

Mold In Your Home?

7/15/2020 (Permalink)

Employees dressed in PPE We protect our customers and their homes.

Microscopic mold spores naturally occur almost everywhere, both outdoors and indoors. This makes it impossible to remove all mold from a home or business. Therefore, mold remediation reduces the mold spore count back to its natural or baseline level. Some restoration businesses advertise mold removal and even guarantee to remove all mold, which is a fallacy. Consider the following mold facts:

  • Mold is present almost everywhere, indoors and outdoors.
  • Mold spores are microscopic and float along in the air and may enter your home through windows, doors, or AC/heating systems or even hitch a ride indoors on your clothing or a pet.
  • Mold spores thrive on moisture. Mold spores can quickly grow into colonies when exposed to water. These colonies may produce allergens and irritants.
  • Before mold remediation can begin, any sources of water or moisture must be addressed. Otherwise, the mold may return.
  • Mold often produces a strong, musty odor and can lead you to possible mold problem areas.
  • Even higher-than-normal indoor humidity can support mold growth. Keep indoor humidity below 45 percent.

If your home or business has a mold problem, we can inspect and assess your property and use our specialized training, equipment, and expertise to remediate your mold infestation.

Storm Damage In NE San Diego County.

7/15/2020 (Permalink)

Home underwater. Don't let your property drown, prepare for storms ahead of time!

Here at SERVPRO of NE San Diego County, we are no stranger to the damage that can be caused by rain and wind. Here's our recommendation for preventing what could become a huge headache because of a little rain:

Have your roof inspected and if needed, repaired!

More can go wrong than a couple of ugly water stains on your ceiling. If you don't catch the leak it will begin to rot even the frame of your house. When wood gets too damaged by water it has to be replaced. Basically what could start as a little bit of water from a little bit of rain can collect over time and spread throughout the home or building causing unnecessary water damage or mold damage costing you much more than a simple inspection. 

Prepare ahead of time. We are lucky to live in a place with plenty of sunshine, but those few days of heavy rain can cause a lot of damage to a property.

Fire Sprinkler Causes Water Damage.

7/15/2020 (Permalink)

Inspecting a fire sprinkler. Owner Juan inspecting a water sprinkler.

A fire sprinkler is a very effective fire safety tool; however, it can be unintentionally discharged. Like the recent large loss we took care for a San Diego Hotel building.

After a fire sprinkler was unintentionally discharged on the third story, management decided to call our team to assist in the dry out. With lots a strategic planning and many long hours we successfully dried their structure and get them back to business in no time.

"Like it never even happened."

A typical fire sprinkler head for a commercial system will discharge 20-40 gallons of water each minute. This can be very disruptive to your business and can cost a lot of time and money to clean/ repair. There are 3 practical steps to prevent and prepare for a fire sprinkler system discharge.

All business owners should be sure each and every employee receives the proper education needed to reduce the risk of accidents.

Our Customers Thank Us And We Thank Them.

7/10/2020 (Permalink)

Cartoon SERVPRO Thank You Note WE THANK YOU!

We recently received an overwhelmingly nice Yelp review today from a customer that had a large flood in their home about a month ago.  The customer was so very grateful for our service that they took the time to list and thank every single one of our employees who worked on their home.  It was incredibly nice of them to not only take the time to leave us a review but also recognize every single employee.

So with that in mind, this blog is dedicated to all our customers who have taken the time to leave us an online review or refer us to a friend or drop off something for the staff to say thank you.  We have had the pleasure of helping so many customers that have showed us their appreciation in one way or the other, so we in turn, would like to show our appreciation to them.

Thank you to all of our wonderful customers.

Another Great Yelp Review!

7/10/2020 (Permalink)

We would like to take a moment and reflect on and celebrate the many, many, five star reviews we have received on Yelp this year. We are always so excited to hear of the great experiences our customers had with our team and services. Our employees have been very proactive in requesting customers to leave us positive reviews and in turn our customers have been amazingly receptive to leaving them for us.  Our customers have even taken the time to "shout out" specific employees in their reviews who went above and beyond to provide excellent customer service and our franchise began rewarding employees for being named in reviews.  It has been a very positive year for Yelp reviews for us and we are hoping to receive even more reviews as the year progresses. 

COVID-19 Preventative Sanitizing

7/10/2020 (Permalink)

Certified: SERVPRO Cleaned Shield on window This building is Certified: SERVPRO Cleaned and sanitized.

As San Diego gets back to business, we all have a new sense of what it means to be clean. At SERVPRO, we’re dedicated to inspiring confidence in communities across the country as we find our way to a new normal.

We’re doing just that with Certified: SERVPRO Cleaned. Our new defensive pathogen cleaning program that goes way beyond standard janitorial cleaning practices. This is proactive viral pathogen cleaning. With over 50 years of experience in biochemical spill remediation and decontamination, you can trust SERVPRO professionals to bring a higher standard of clean to the places we gather. So how does it work?

It’s grounded in our unique 3 C’s:

  • Consult: Not all businesses are the same, so we’ll tailor a bespoke cleaning program based on the unique needs of each facility.
  • Clean: Based on the agreed plan, an expert deep clean is initiated using our proprietary EPA-Approved Hospital-Grade cleaning solutions and always adhering to the leading level of cleaning and decontamination standards set by the CDC.
  • Certify: You’ll know a business is Certified: SERVPRO Cleaned by the shield posted on their front window. Along with digital emblems and other collateral, this beacon represents their commitment to the comfort and security of their employees, customers and community. So when you see the Certified: SERVPRO Cleaned shield, you can walk in with confidence. Because you’ll know the #1 choice in clean up and restoration was there.

For more information please contact your local SERVPRO SERVPRO of N. Vista/ San Marcos, SERVPRO of Escondido, SERVPRO of Carlsbad & SERVPRO of NE San Diego County Available 24/7 including holidays - 760-520-1565

Stormy Weather.

7/10/2020 (Permalink)

SERVPRO trucks in rainy weather. SERVPROS got you covered.

Southern California is not known for rainy weather but when it does rain for the few days out of the year, it comes in heavy! We are blessed to live in a beautiful place where the sun is always shining but because of that we do not really prepare ourselves and our properties for the potential damage that a rainstorm can bring. Storms show us the faulty roof tiles, and potential bad workmanship of the home in general. Sadly the only way to know these faults exist is for a rain water leak to show you. As long as SERVPRO gets out there as soon as possible to address to issue early on, it will be less damage to the home and get the home back to working condition quickly. 

If you have a leak or water damage in your home or business, call us today for an inspection! (760) 917-1465

Protect Your Home!

7/10/2020 (Permalink)

USMC, SERVPRO, POWMIA and USA Flags flying We always have our four flags flying above our shop.

Your roofing seems fine until a heavy storm hits and you find leaks all over your home. The day is gloomy, you want to stay inside and watch the rain fall from the window not from inside your living room ceiling. An option that a homeowner may have is to seal their roof. Sealing a roof includes options:

  • two layers of felt
  • synthetic roof membranes
  • a polyurethane foam spray (for existing roofs)

When you seal your roof, it gives an extra protection against rain storms.

It is said that the roofing industry has suggested the felt paper as a way to help drain water away once it is behind the roof cover. The roof covering that you chose should be sealed with a membrane that is strong enough to be watertight, will stay in place if the primary roof blows off.

COVID-19 Sanitizing Service

3/24/2020 (Permalink)

We are open. Our business remains open during this time.

This is a challenging time for all of us, and we know you are concerned about your business, as well as your employees, family, and friends. We at SERVPRO want you to know that while we are taking all recommended precautions for the health of our employees, we remain open for our normal business hours and are ready to assist you. We are conducting daily ULV Fogging of our facility with hospital grade disinfectant as a proactive measure and can also offer this service to customers.

We can help minimize the spread of germs with proactive cleaning! At SERVPRO, we're trained to adhere to the highest cleaning and sensitization standards, making us the #1 choice for cleanup and restoration. Call (760)758-3454 or email us at SERVPRO8942@sbcglobal.net to see how we can help clean your home or business.

Remember to:

• Wash hands frequently
• Avoid touching face
• Clean and sanitize house
• Clean and sanitize office

We take pride in our work.

3/24/2020 (Permalink)

Hero ready text displayed between girl and guy cartoon on commercial. Restoration Heroes.

Our team is full of honest people who take pride in their work. Behind every group of hard workers are inspiring leaders.

At SERVPRO of NE San Diego County we are lucky to have not only one but three courageous leaders. They have molded all of us into the helpful and encouraging team we have become. Every part of our office plays a key role in our success.

From the second a customers calls our office, they are greeted by a person who understands the stress they are going through. Our team takes note of everything our customers have to say because the small details are important to running a smooth operation.

Our project managers are incredibly detailed in their explanations of procedures and walk every homeowner through the process giving specific information to help ease the stress.

We care deeply for our customers and it reflects in our positive reviews we receive from them.

Check out our Yelp in the link below!

SERVPRO N. Vista/ San Marcos Yelp

Cleaning & Sanitizing for Coronavirus

3/19/2020 (Permalink)

Here to help. We are here to help you.

SERVPRO is Here to Help during this time of need

During this unprecedented time caused by the global pandemic of coronavirus, this is a reminder to our customers that we are specialists in cleaning services, and we adhere to the highest cleaning and sanitation standards.

Specialized Training

We are prepared to clean and disinfect your home or business, according to protocols set forth by the Centers for Disease Control and Prevention. We have years of experience in dealing with biological contaminants, and we will go beyond the scope of work that regular janitorial staff perform on a daily basis.

The CDC encourages cleaning of high-touch surfaces such as counters, tabletops, doorknobs, light switches, bathroom fixtures, toilets, phones, keyboards, tablets and tables. Other spaces mentioned in the CDC’s guidance for commercial spaces include:

  • Kitchen/Food Areas
  • Bathrooms
  • Schools/Classrooms
  • Offices
  • Retail Spaces
  • Water Fountains
  • Shelving/Racks
  • Sales Counters
  • Carpets and Rugs
  • Stair Handrails
  • Elevator Cars
  • Playground Equipment
  • Fitness Equipment

Specialized Products

The CDC recommends usage of a labeled hospital-grade disinfectant with claims against similar pathogens to the coronavirus. Multiple products in the SERVPRO product line carry the EPA-approved emerging pathogens claims. While there is currently no product tested against this particular strain of the coronavirus, we are following all guidelines as provided by the CDC and local authorities.

Call Today for a Proactive Cleaning

If your home or business needs deep cleaning services, call the experts today – SERVPRO of NE San Diego County (760)520-1565

Sources:

https://www.cdc.gov/coronavirus/2019-ncov/hcp/guidance-prevent-spread.html?CDC_AA_refVal=https%3A%2F%2Fwww.cdc.gov%2Fcoronavirus%2F2019-ncov%2Fguidance-prevent-spread.html

https://www.cdc.gov/coronavirus/2019-ncov/specific-groups/guidance-business-response.html

We have a plethora of equipment!

3/10/2020 (Permalink)

Green air movers and dehumidifiers stacked on a shelf in a warehouse. This is only a small portion of our equipment.

When the rains comes pouring down in sunny southern California, our phone calls flood in. 

It's one thing to receive a phone call for a job but can we handle it? My answer to you is YES absolutely!! Our 25,000 square foot warehouse is full of hundreds of pieces of equipment. 

Our business started as one truck with a few pieces of equipment and two employees. It has since grown into a restoration beast. The amount of equipment we harbor along with the amount of trained personnel, we are able to handle any size job, any day of the week. What sets us apart from other restoration companies is our size and ability to handle a job no matter the size along with the guarantee that you are getting expert advice because our employees are constantly continuing their education and becoming certified in the damage restoration industry.

We do board ups after fire damage!

3/9/2020 (Permalink)

Green truck with board up services written in white. We offer board up services 24/7

Most of the time when a fire burns through a property, it leave openings to the outside. Fires can burn through walls and shatter windows along with the high pressure fire hoses used to put them out. Openings throughout the house are left behind and can be easily accessed by anyone passing by. Large holes left behind expose all the personal belongings in the home. Usually homeowners live somewhere else when their homes is being put back together after a large fire. It's important to get the walls and windows boarded up immediately to secure the belongings inside. Our team offers board up services every day of the week so if disaster strikes in your home and you need assistance quick call our 24 hour number at (760)520-1565 

Our fleet is plenty to service you asap.

3/9/2020 (Permalink)

Green trucks lined up in front of an office building. When the storms hit, our team is ready to go!

We have 40+ vehicles on the road every day of the week to service customers quicker. When the storms hit southern California our office gets flooded with calls but since we are a large company, we are able to handle the high volume of customers in need of our services. It's important to us that we service our customers in a timely manner and with the amount of vehicles and employees we have, it's made possible. Floods always happen at an unpredictable time such as when heavy rains hit and you find a leak in your roofing. Our team knows how important quick service, we are faster to any size disaster. It doesn't rain often in sunny southern California but when it does, you know the team to call! 

SERVPRO of NE San Diego County

(760) 520-1565

Check out our SERVPRO video!

3/6/2020 (Permalink)

List of our franchises names and phone numbers We have four franchises in 2020!

At SERVPRO of NE San Diego County we take pride in the work we provide. We treat every call we get with the same enthusiasm and hard working attitude. It is important for us to leave our customers with an overwhelming feeling of satisfaction from the work we did. What we do is more than a "job" we create a positive experience for our customers and take the headache away during a stressful time. We are professionals in our industry and know exactly what needs to get done and we can get it done in a timely matter. We are insurance preferred because we are a trusted business. Every single employee here cares about the work they provide for a customer. Many of our reviews talk about how "extremely nice and helpful" we are. We are this way because we care immensely. We give quality work and our best efforts to every single person. Our customers satisfaction are our priority. Like us on our Facebook page at SERVPRO of NE San Diego County to check out our video!

We put heart into our work!

3/6/2020 (Permalink)

Girl standing looking at the sunset over the bay wearing black SERVPRO hoodie. With our team, there's a light from beginning to the end of a job!

Art is defined as;
the expression or application of human creative skill and imagination, typically in a visual form such as painting or sculpture, producing works to be appreciated primarily for their beauty or emotional power.

Fixing and repairing things are an art form.

Our team is full of craftsman who are experts in the restoration world. From their precision in cutting drywall to the beautiful repairs done to get homes and businesses back to normal. Our team is organized and articulate.

The experience our customers have with our team is no less than excellent. We always leave their property and presence with a positive feeling knowing that we got their place back to "Like it never even happened."

Welcoming a business into your personal property can be a scary thought but knowing that we guarantee our staff takes the best care of your personal belongings day in and day out can put your mind at rest while we get the work finished promptly.

With that said, we believe that SERVPRO creates art in homes and businesses every day.

SERVPRO of N. Vista/ San Marcos
SERVPRO of Escondido
SERVPRO of Carlsbad
SERVPRO of NE San Diego
(760)758-3454

Choose the team that is there for you.

Continuing to grow our business.

3/5/2020 (Permalink)

Green car parked in front of two green trucks. New trucks and cars added to our fleet!

As our business grows, so does our number of employees and size of our fleet. We started as SERVPRO of N. Vista/ San Marco in 2003 and have continued to grow ever since. Our most recent franchise is this one, SERVPRO of NE San Diego County. We are dedicated to giving our customers top notch service with every job we handle. Our team gathers around for weekly and daily meetings to ensure we are always on the same page. Communication is something that we have mastered together and it only keeps getting better. We have a solid system put together from the moment a customer calls our office to guarantee every person is taken care of in the same manner. All of our customers are important to us and it shows in our positive reviews!

Ultrasonic cleaner

3/4/2020 (Permalink)

Green painted walls behind a silver ultrasonic machine. Our ultrasonic cleaner.

When a fire happens in a home or business, it destroys everything in it's path. It doesn't take long for the flames to run through the belongings in a household. It is a frantic experience for all of those involved. The place is left behind with fire damage from the flames, water damage from the fire hose and soot damage from the smoke. The initial fire may be out but the damage left behind is immense. The walls and furniture reek of smoke and need to be professionally cleaned. This is a photo of our ultrasonic cleaner that cleans the hard surfaced items. When solid items such as plates, silverware, decor, etc. have soot damage from the smoke we neatly pack them up and place them into the ultrasonic cleaner for a deep cleaning. After we dry them we pack them up neatly again to bring back to the home or business.

Do your clothes reek of smoke smell after a fire?

3/4/2020 (Permalink)

Green room with silver cleaning machine. Esporta machine

The aftermath of a fire can be overwhelming. Walls and ceilings are burned through. Soot lays upon all the furniture and decor left behind and clothing holds a strong smoke until properly washed. You cannot throw clothing into a regular washer because it will not remove the strong smoke odor. It needs to be professionally washed and our facility has an Esporta machine. We can wash any soft items in our  machine to remove all soot and smoke. Our team understands the attachment that people have to their personal belongings and the fact that we are able to help restore over replace items makes a huge difference in the process. Being able to keep an important original item to our customers makes the process a little easier on them. We are able to save the things they care about most and that brings joy to us all. This photo shows a picture of what our Esporta machine looks like.