Recent Posts

Rolling the Trucks Out, One by One

1/9/2021 (Permalink)

SERVPRO employees standing in front of green truck Choose the team that has your best interest, our team!

It is a very busy & exciting time at SERVPRO of NE San Diego County. Our franchise and our family continues to grow and grow.  We have added new crew chiefs, new estimators, and even new managers.  Our vehicles have increased and thankfully for us our work volume has also increased.  With any growth there are always expected growing pains but luckily for us, our entire staff has stepped up and we have been able to maintain our very high level of customer service and work quality.  Our Yelp reviews have more than doubled in the last year and some of the comments customers have left for us have blown us away. The machine that is SERVPRO of NE San Diego County is running on all cylinders right now and we are ecstatic about these exciting times in our franchise's history. So keep it up team! Let's roll on and roll out every single day and keep the momentum going.

One HAPPY customer!

1/9/2021 (Permalink)

All 10's on a customer satisfaction form. "You all deserve better than 10. Great experience with all your staff. Thank you." -SERVPRO customer

We love our customers and thankfully our customers love us.

We always ask our customers to complete a Certificate of Satisfaction or a COS, as we refer to them here at SERVPRO of NE San Diego. The Certificates of Satisfaction are very important to us as they allow us to review how we performed on each job.  What did we do well? What can we improve upon on the next job?

The Certificate of Satisfaction included with this blog is from a very satisfied customer we helped with some water damage in San Marcos.  Thankfully on this one it looks like there weren't any lessons to be learned or any areas where we needed to make improvements.  This customer was incredibly happy with the work we performed and even wrote "You all deserve better than 10. Great experience with all your staff," in the comments section.

We are very happy that our customer was satisfied and also very proud of our staff for providing excellent work. Your reputation is everything in the restoration industry.

SERVPRO Has a Sea of Green!

1/9/2021 (Permalink)

Disaster recovery team trucks lined up. When storm emergencies strike, SERVPRO franchises are the fastest on the scene to help our customers.

SERVPRO has a large loss response team that is here to serve any large loss commercial needs. Our group is full of specialists that are qualified to help during a storm disaster. During a large storm disaster SERVPRO corporate sends out a "sea of green" which is when all the SERVPROS from across the country come together to help during a large storm disaster.

  • SERVPRO organizes a network of strategically positioned storm teams on standby.
  • Immediate mobilization
  • 24/7/365
  • Mobile and local command centers
  • Pre-negotiated pricing
  • Corporate oversight and real-time event management
  • Commercial and residential losses serviced
  • Waiting lists minimized
  • Back-end reports for analysis
  • Uniformed personnel
  • Background checked required

It's amazing to see all the help that comes together. SERVPRO of NE San Diego is dedicated to helping you in your time of need (760)520-1565

Do You Have Mold in Your home or Commercial Building?

1/9/2021 (Permalink)

Mold grown and burnt interior wall. SERVPRO can fix that!

What is mold?

Molds are simple organisms that are found indoor and outdoor. They are very small spores. The color can be anywhere from white to orange and green to black. 

What does it need to grow?

To grow, mold needs food ex: leaves, paper. It also needs moisture and a place to grow. 

Can you find mold in your home?

Absolutely. Sources that can cause problems for mold are flooding, leaky roofs, mud, steam from cooking, shower or bath steam/leaks, damp clothes, humidifiers.

How can you prevent mold in your home?

  • Check for moisture on windows 
  • Check for wood warping
  • See if you can smell a musty odor
  • check for cracking of plasterboard

If water penetrates any of these areas, there is potential for mold growth.

All of these tips can help save you from a moldy mess! 

If you suspect you have mold call:

SERVPRO of NE San Diego at (760)520-1565.

Mold Remediation

1/9/2021 (Permalink)

PPE suited guy removing mold from inside of wall. Our team puts up containments and wears the proper PPE to remove mold from a property.

When there is a flood and the water sits for an extended period of time it creates a breeding ground for mold growth. If there is a moisture issue in the building or home due to water intrusion, roof leaks, or poor humidity control, it is important to be aware of the following:

  • Visible mold.
  • A strong musty odor could indicate mold presence.
  • Evidence of past moisture issues that could indicate previous mold growth.
  • Excessive humidity. 

If mold is found in the home or building, mold remediation will eliminate a potentially ill situation. Our professionals will look for any signs of visible mold. Following the industry standards for mold remediation, they will work  to remove visible mold inside of a containment built on-site. 

If you suspect mold in your home call SERVPRO of NE San Diego today! (760)520-1565

Lead Paint Found in Properties

1/9/2021 (Permalink)

Blue lead paint chipping off steps Lead paint is often found in pre-1978 homes.

According to EPA requirements (40 CFR Part 745) contractors must use lead-safe work practices and follow these three simple procedures:

  • Contain the work area.
  • Minimize dust.
  • Clean up thoroughly.

The Environmental Protection Agency requires that businesses performing renovation, repair, and painting projects that disturb lead-based paint in pre-1978 homes, child care and schools be certified by the EPA.

Does Your Property Contain Lead?

Older homes and buildings are more likely to contain lead-based paint. Homes built before 1940 have a much higher chance of containing lead paint.

What You Can Do To Protect Your Family From Lead In Pre-1978 Homes

  • If you rent, notify your landlord of peeling or chipping paint.
  • Clean up paint chips immediately.
  • Regularly clean floors, window sills, and other surfaces.
  • Rinse sponges and mop heads after cleaning dirty or dusty areas.
  • Wash children's hands, and toys often.
  • Clean or remove shoes before entering your home to avoid tracking in lead from soil. 

You Can Protect Yourself From Mold

1/9/2021 (Permalink)

Moldy wall behind kitchen cabinets from water damage. Water damage that sits too long is a perfect breeding ground for mold.

Here are some tips to keep mold out of your home:

  • Keep the humidity between 30 to 60 percent.
  • Provide for proper drainage away from building foundations.
  • Regularly inspect plumbing and appliances for leaks.
  • Keep gutters and drains clear of debris.
  • Inspect the roof, windows, and other areas where water might enter the building, and perform necessary maintenance.
  • Respond to all water instructions immediately.
  • Keep in mind mold can grow as soon as 24 to 48 hours after water damage under some conditions

The first 24 hours is the most important in water mitigation. Be sure to call as soon as you detect a leak or water damage in your home.

Contact SERVPRO of NE San Diego at (760)520-1565 for assistance after a water damage or if you discover mold.

Mold Remediation is Our Specialty

1/4/2021 (Permalink)

MOLD PROBLEM? CALL SERVPRO SERVPRO of NE San Diego County Can Help! (760) 520-1565

Here at SERVPRO of NE San Diego County, we get calls about mold on a daily basis. Mold can grow from water damage within a matter of days. This photo shows one of our Crew Chiefs removing mold damaged drywall in a house in Poway, CA while wearing all of the necessary safety equipment. Below is a list of the steps that we go through when properly treating mold damaged materials:

  1. Seal off  and contain the affected area with 6ml. plastic containment

  2. Set up an air scrubber running the negative air out of the containment

  3. Put on all the correct safety equipment including a full body PPE suit, gloves, and respirator mask

  4. Remove the affected or damaged material

  5. Bag and dispose of all waste and perform an initial hepa vacuum in the areas where materials were removed

  6. If necessary, wire brush the wood framing that was behind the removed material

  7. Spray and scrub down the whole area with disinfectant

  8. Conduct a final vacuum using a hepa vac

Immediate Service in ALL of San Diego County.

1/4/2021 (Permalink)

SERVPRO flag hanging off of a building in city. SERVPRO can be there same day for an inspection!!

SERVPRO of NE San Diego County provides 24-hour emergency service and is dedicated to being faster to any-sized disaster in NE San Diego County. We can respond immediately to your emergency and have the expertise to handle your restoration or cleaning needs.

  • 24-Hour Emergency Service
  • Faster to Any-Sized Disaster
  • Highly Trained Restoration Technicians
  • A Trusted Leader in the Restoration Industry
  • Locally Owned and Operated
  • Advanced Restoration and Cleaning Equipment 

Have Questions? Call Us 24/7 – (762) 520-1565

Residential Services

Whether your  home needs emergency flood damage or your upholstery cleaned, you can depend on us.  Our technicians have extensive cleaning and restoration training and can make your property look its best. Learn more about our residential services:

  • Water Damage Restoration
  • Fire Damage Restoration
  • Mold Remediation
  • Storm Damage Restoration
  • Cleaning Services
  • Building/Reconstruction Services

Commercial Services

There's never a convenient time for fire or Water damage to strike your commercial property. Every hour spent cleaning up is an hour of lost revenue and productivity. So when the need arises for professional cleaning or emergency restoration services we have the training and expertise to respond promptly with highly trained technicians to get your property back to business

Restoring Your Property After a Water Damage.

1/4/2021 (Permalink)

Man teaching insurance agents about water damage. Lunch and learns are a great way to teach our insurance agents and adjusters about exactly what our company can do for them.

Flooding and water damage events at NE San Diego County commercial properties are often complex with numerous issues that require a knowledgeable and flexible response. Whether we’re dealing with a relatively small water cleanup scenario or a large scale event, we work quickly to assess each unique situation and isolate the damaged area. In many instances, normal operations can continue in a temporary space while we restore your facility.

Restoring Commercial Properties Presents Unique Challenges

Our professionals are trained to be mindful of legal and environmental concerns and strive to fully restore the damaged area while working within your budgetary constraints. We understand that every hour spent cleaning up is an hour of lost revenue and productivity. So when an emergency situation arises in your business, give us a call and we’ll be there fast with the help you need.

About SERVPRO of NE San Diego County

SERVPRO of NE San Diego County specializes in the cleanup and restoration of commercial and residential property after a water damage event. Our staff is highly trained in property damage restoration. From initial and ongoing training at SERVPRO’s corporate training facility to regular IICRC-industry certification, rest assured our staff is equipped with the knowledge to restore your property