Disinfecting Your Business!

9/20/2022 (Permalink)

We provide disinfecting services to the local business so they can stay in business!

As San Diego gets back to business, we all have a new sense of what it means to be clean. At SERVPRO, we’re dedicated to inspiring confidence in communities across the country as we find our way to a new normal.

We’re doing just that with Certified: SERVPRO Cleaned. Our new defensive pathogen cleaning program that goes way beyond standard janitorial cleaning practices. This is proactive viral pathogen cleaning. With over 50 years of experience in biochemical spill remediation and decontamination, you can trust SERVPRO professionals to bring a higher standard of clean to the places we gather. So how does it work?

It’s grounded in our unique 3 C’s:

• Consult: Not all businesses are the same, so we’ll tailor a bespoke cleaning program based on the unique needs of each facility.
• Clean: Based on the agreed plan, an expert deep clean is initiated using our proprietary EPA-Approved Hospital-Grade cleaning solutions and always adhering to the leading level of cleaning and decontamination standards set by the CDC.
• Certify: You’ll know a business is Certified: SERVPRO Cleaned by the shield posted on their front window. Along with digital emblems and other collateral, this beacon represents their commitment to the comfort and security of their employees, customers and community. So when you see the Certified: SERVPRO Cleaned shield, you can walk in with confidence. Because you’ll know the #1 choice in clean up and restoration was there.

For more information please contact your local SERVPRO SERVPRO of N. Vista/ San Marcos, SERVPRO of Escondido, SERVPRO of Carlsbad & SERVPRO of NE San Diego County Available 24/7 including holidays - 760-520-1565

Thank You For the Wonderful Reviews!

9/20/2022 (Permalink)

We often receive hand written letters from our customers. It really makes our day!

We would like to take a moment and reflect on and celebrate the many, many, five star reviews we have received on Yelp this year. We are always so excited to hear of the great experiences our customers had with our team and services. Our employees have been very proactive in requesting customers to leave us positive reviews and in turn our customers have been amazingly receptive to leaving them for us.  Our customers have even taken the time to "shout out" specific employees in their reviews who went above and beyond to provide excellent customer service and our franchise began rewarding employees for being named in reviews.  It has been a very positive year for Yelp reviews for us and we are hoping to receive even more reviews as the year progresses. 

We Have a Large Warehouse to Store Your Personal Belongings Safely!

9/19/2022 (Permalink)

We are capable of large sized jobs. We have all the proper equipment and machines to take care of it right the first time!

When the rains comes pouring down in sunny southern California, our phone calls flood in. 

It's one thing to receive a phone call for a job but can we handle it? My answer to you is YES absolutely!! Our 25,000 square foot warehouse is full of hundreds of pieces of equipment. 

Our business started as one truck with a few pieces of equipment and two employees. It has since grown into a restoration beast. The amount of equipment we harbor along with the amount of trained personnel, we are able to handle any size job, any day of the week. What sets us apart from other restoration companies is our size and ability to handle a job no matter the size along with the guarantee that you are getting expert advice because our employees are constantly continuing their education and becoming certified in the damage restoration industry.

We Appreciate Our Customers!

9/19/2022 (Permalink)

THANK YOU!

We recently received an overwhelmingly nice Yelp review today from a customer that had a large flood in their home about a month ago.  The customer was so very grateful for our service that they took the time to list and thank every single one of our employees who worked on their home.  It was incredibly nice of them to not only take the time to leave us a review but also recognize every single employee.

So with that in mind, this blog is dedicated to all our customers who have taken the time to leave us an online review or refer us to a friend or drop off something for the staff to say thank you.  We have had the pleasure of helping so many customers that have showed us their appreciation in one way or the other, so we in turn, would like to show our appreciation to them.

Thank you to all of our wonderful customers.

Business Disinfecting

9/19/2022 (Permalink)

We are here to help for any Water, Fire, Mold, or Biohazard Issues you have.

This is a challenging time for all of us, and we know you are concerned about your business, as well as your employees, family, and friends. We at SERVPRO want you to know that while we are taking all recommended precautions for the health of our employees, we remain open for our normal business hours and are ready to assist you. We are conducting daily ULV Fogging of our facility with hospital grade disinfectant as a proactive measure and can also offer this service to customers.

We can help minimize the spread of germs with proactive cleaning! At SERVPRO, we're trained to adhere to the highest cleaning and sensitization standards, making us the #1 choice for cleanup and restoration. Call (760)758-3454 or email us at SERVPRO8942@sbcglobal.net to see how we can help clean your home or business.

Remember to:

• Wash hands frequently
• Avoid touching face
• Clean and sanitize house
• Clean and sanitize office

We Put He(Art) into Our Work.

6/12/2022 (Permalink)

SERVPRO is a team you can always count on.

Art is defined as;
the expression or application of human creative skill and imagination, typically in a visual form such as painting or sculpture, producing works to be appreciated primarily for their beauty or emotional power.

Fixing and repairing things are an art form.

Our team is full of craftsman who are experts in the restoration world. From their precision in cutting drywall to the beautiful repairs done to get homes and businesses back to normal. Our team is organized and articulate.

The experience our customers have with our team is no less than excellent. We always leave their property and presence with a positive feeling knowing that we got their place back to "Like it never even happened."

Welcoming a business into your personal property can be a scary thought but knowing that we guarantee our staff takes the best care of your personal belongings day in and day out can put your mind at rest while we get the work finished promptly.

With that said, we believe that SERVPRO creates art in homes and businesses every day.

SERVPRO of N. Vista/ San Marcos
SERVPRO of Escondido
SERVPRO of Carlsbad
SERVPRO of NE San Diego
(760)758-3454

Choose the team that is there for you.

Mold Found in Your Home or Business?

6/7/2022 (Permalink)

Personal protective equipment is necessary when it comes to mold removal.

Microscopic mold spores naturally occur almost everywhere, both outdoors and indoors. This makes it impossible to remove all mold from a home or business. Therefore, mold remediation reduces the mold spore count back to its natural or baseline level. Some restoration businesses advertise mold removal and even guarantee to remove all mold, which is a fallacy. Consider the following mold facts:

• Mold is present almost everywhere, indoors and outdoors.
• Mold spores are microscopic and float along in the air and may enter your home through windows, doors, or AC/heating systems or even hitch a ride indoors on your clothing or a pet.
• Mold spores thrive on moisture. Mold spores can quickly grow into colonies when exposed to water. 
• Before mold remediation can begin, any sources of water or moisture must be addressed. Otherwise, the mold may return.
• Mold often produces a strong, musty odor and can lead you to possible mold problem areas.
• Even higher-than-normal indoor humidity can support mold growth. Keep indoor humidity below 45 percent.

If your home or business has a mold problem, we can inspect and assess your property and use our specialized training, equipment, and expertise to remediate your mold infestation.

We Take Pride in the Work We Provide!

6/7/2022 (Permalink)

We have a great group of employees and our employee retention shows that! Some of them have been with us 10+ years!

Our team is full of honest people who take pride in their work. Behind every group of hard workers are inspiring leaders.

At SERVPRO of NE San Diego County we are lucky to have not only one but three courageous leaders. They have molded all of us into the helpful and encouraging team we have become. Every part of our office plays a key role in our success.

From the second a customers calls our office, they are greeted by a person who understands the stress they are going through. Our team takes note of everything our customers have to say because the small details are important to running a smooth operation.

Our project managers are incredibly detailed in their explanations of procedures and walk every homeowner through the process giving specific information to help ease the stress.

We care deeply for our customers and it reflects in our positive reviews we receive from them.

Check out our Yelp in the link below!

SERVPRO NE San Diego County Yelp

We Have a Fleet of 50+ Vehicles!

4/21/2022 (Permalink)

We can make it to jobs faster because we have a large amount of vehicles on the road daily.

We have 50+ vehicles on the road every day of the week to service customers quicker. When the storms hit southern California our office gets flooded with calls but since we are a large company, we are able to handle the high volume of customers in need of our services. It's important to us that we service our customers in a timely manner and with the amount of vehicles and employees we have, it's made possible. Floods always happen at an unpredictable time such as when heavy rains hit and you find a leak in your roofing. Our team knows how important quick service, we are faster to any size disaster. It doesn't rain often in sunny southern California but when it does, you know the team to call! 

SERVPRO of NE San Diego County

(760) 520-1565

Our Business Continues to Grow!

4/21/2022 (Permalink)

As our business grows, our fleet does too.

As our business grows, so does our number of employees and size of our fleet. We started as SERVPRO of N. Vista/ San Marco in 2003 and have continued to grow ever since. Our most recent franchise is this one, SERVPRO of NE San Diego County. We are dedicated to giving our customers top notch service with every job we handle. Our team gathers around for weekly and daily meetings to ensure we are always on the same page. Communication is something that we have mastered together and it only keeps getting better. We have a solid system put together from the moment a customer calls our office to guarantee every person is taken care of in the same manner. All of our customers are important to us and it shows in our positive reviews!